Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Information We Collect

When you use SynapBeam's budget analysis services, we collect information that helps us provide better financial insights. This includes personal details you share directly with us and data generated through your interactions with our platform.

Personal Information

Name and contact information including email address and phone number
Financial account details necessary for budget analysis
Transaction history and spending patterns
Income sources and employment information
Financial goals and preferences you specify

Technical Information

Our systems automatically collect technical data to ensure smooth service delivery. This includes your IP address, browser type, device information, and usage patterns within our platform. We use this data to optimize performance and identify potential security issues.

How We Use Your Information

Your data serves specific purposes that directly benefit your experience with our budget analysis services. We don't use your information for unrelated activities or share it unnecessarily with third parties.

Generate personalized budget analyses and financial recommendations
Monitor account activity for unusual patterns or potential security threats
Improve our analytical algorithms and service quality
Send important updates about your account or changes to our services
Comply with financial regulations and legal requirements

Marketing Communications: We'll only send promotional emails if you specifically opt in. You can unsubscribe at any time through the link in our emails or by contacting us directly.

Data Protection and Security

Financial data requires exceptional security measures. We implement multiple layers of protection to safeguard your information against unauthorized access, theft, or misuse.

Security Measures

All data transmissions use bank-level encryption protocols. Our servers are hosted in secure facilities with restricted physical access. We regularly update our security systems and conduct vulnerability assessments to stay ahead of potential threats.

Employee access to your data is strictly limited based on job responsibilities. Our team undergoes regular security training and signs confidentiality agreements that extend beyond their employment with us.

Data Storage

Your information is stored on encrypted servers located in facilities that meet international security standards. We maintain regular backups to prevent data loss while ensuring these backups receive the same security protections as our primary systems.

Your Rights and Control

You maintain significant control over your personal information. Understanding these rights helps you make informed decisions about your data and our services.

Access and Correction

You can request a copy of all personal information we hold about you. If you find inaccuracies, we'll correct them promptly. Most account information can be updated directly through your dashboard, but some changes may require verification for security purposes.

Data Deletion

You can request deletion of your personal information at any time. We'll remove your data within 30 days of your request, though some information may be retained longer if required by financial regulations or for legitimate business purposes like fraud prevention.

Request access to your personal information
Correct inaccurate or incomplete data
Delete your account and associated information
Restrict how we process your data
Export your data in a portable format
Object to specific uses of your information

Information Sharing and Third Parties

We limit information sharing to essential business purposes and trusted partners who help us deliver our services. We never sell your personal information to marketers or data brokers.

Service Providers

Some third-party services help us operate our platform effectively. These include cloud hosting providers, payment processors, and security monitoring services. All partners sign strict data protection agreements and can only use your information for specified purposes.

Legal Requirements

We may share information when required by law, such as responding to court orders or regulatory investigations. In such cases, we'll notify you unless legally prohibited from doing so.

Data Retention

We keep your information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

Active account data: Retained while your account remains open
Transaction records: Kept for seven years per financial regulations
Technical logs: Deleted after 12 months unless needed for security investigations
Marketing preferences: Removed immediately upon unsubscribing
Closed account data: Deleted within 30 days unless regulatory retention applies

International Data Transfers

While our primary operations are based in South Korea, some of our service providers operate internationally. When your information travels across borders, we ensure it receives equivalent protection through contractual safeguards and compliance with international privacy frameworks.

We participate in recognized data transfer mechanisms and regularly review our international partners' privacy practices to maintain consistent protection standards regardless of geographic location.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze usage patterns. Essential cookies enable basic functionality, while optional cookies help us improve our services and understand user preferences.

Cookie Types

Essential cookies for login and security features
Analytics cookies to understand site usage patterns
Preference cookies to remember your settings
Performance cookies to optimize loading times

You can control cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may limit some website functionality, but core services will remain available.

Changes to This Policy

Privacy practices evolve with technology and regulations. We review this policy regularly and will notify you of significant changes through email or prominent notices on our website.

Minor updates that don't affect your rights may be implemented without individual notification, but we'll always post the updated version here with a new effective date. We encourage periodic review of this policy to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your data rights, we're here to help.

Email: [email protected]

Phone: +82422568815

Address: 8 Gangnam-daero 53-gil, Seocho-gu, Seoul, South Korea

We typically respond to privacy inquiries within 48 hours during business days.

This privacy policy was last updated on March 15, 2025